

Legal Notice
LA TOUBANA HOTEL & SPA
Operator: SARL TOUBANA
Registered office: Route de Sainte-Anne, 97180 Sainte-Anne Guadeloupe - France
Phone: + 590 590 88 25 57
SIRET: 324 085 240 000 12
VAT: FR94 324 085 240
Publication Manager: Carole ADAM
Legal Representative: Patrick Vial Collet - Daniel ARNOUX
Webmaster: Influence Society
Creator
Company: Influence Society
Phone: +33 01 84 60 04 60
SIRET: 824 023 063 00020
Intracommunity VAT No.: FR48824023063
Legal form: Simplified joint-stock company (SAS)
APE Code: 7311Z
Share capital: €5,000
Hosting Provider
Company: Webflow
URL: https://www.webflow.com
Data Protection Act
This site has been declared to the French National Commission on Informatics and Liberty (CNIL). You have the right to access, modify, rectify, and delete information concerning you (Art. 34 of the Data Protection Act). To exercise this right, please contact: info@deshotelsetdesiles.com
Opposition to Cold Calling
In accordance with Article L. 223-3 of the Consumer Code, consumers have the right to register on the list for opposition to cold calling. The relevant provision is Article L.223-3 of the Consumer Code, which states:
“When a professional collects telephone data from a consumer, they must inform the consumer of their right to register on the list for opposition to cold calling. When this information is collected during the conclusion of a contract, the contract must mention, in a clear and understandable manner, the existence of this right for the consumer.”
Register for free on this list at https://www.bloctel.gouv.fr/
Mediator - Dispute Resolution
Consumers with a dispute may contact the Tourism and Travel Mediator at https://www.mtv.travel/saisir-le-mediateur/ or by mail to:
MTV – MEDIATION TOURISME VOYAGE
Service dépôt des saisines
CS 30958
75383
PARIS CEDEX 08
https://www.mediateurseuropeens.org
Copyright
This entire site is subject to French and international legislation on copyright and intellectual property. All photographs, texts, slogans, drawings, images, animated sequences (with or without sound), and all works integrated into the site are the property of LEADER SARL or third parties who have authorized LEADER SARL to use them. The logos, icons, and graphic elements represented on the site are protected by copyright and by Articles L.511.1 and following of the Intellectual Property Code regarding the protection of registered designs.
All reproduction rights are reserved and strictly limited, including for downloadable documents and iconographic and photographic representations. The trademarks mentioned on this site are registered by the companies that own them. Any unauthorized use of all or part of these rights by third parties may lead to legal action.
Site Content
LEADER SARL accepts no liability for any delays in updates, nor for any interruption or temporary unavailability of the service. LEADER SARL reserves the right to correct the content of this site at any time and without notice.
Reproductions of this site and the works reproduced therein on paper or electronic media are authorized provided they are strictly reserved for personal and private use.
This excludes any use for advertising and/or commercial and/or information purposes, and/or provided they comply with the provisions of Article L.122-5 of the Intellectual Property Code.
Any reproduction, representation, use, or modification, by any process whatsoever and on any medium whatsoever, of all or part of the site, or of all or part of the various works that compose it, without having obtained prior authorization from the publication director is strictly prohibited, constitutes an act of infringement, and may lead to civil and/or criminal legal proceedings, as well as the payment of damages.
Access to the Site
The user of the site acknowledges that they have the necessary skills and resources to access and use this site.
LEADER SARL cannot be held liable for elements and events beyond its control related to the use of the site and their effects, or for hardware and/or software incompatibilities and any damages that may result for the user's technical environment, particularly for their computers, software, network equipment, and any other material used to access or use the service and/or information.
It is reminded that fraudulently accessing or remaining within a computer system, hindering or distorting its operation, or fraudulently introducing or modifying data in such a system constitutes an offense punishable by criminal penalties.
Hyperlinks
The site authorizes the creation of a hyperlink pointing to its content, provided that:
- authorization from the site's publication director is obtained;
- the "deep linking" technique is not used, meaning that the pages of the XXX site must not be nested within the
- pages of another site, but accessible by opening a dedicated window;
- the source is mentioned, which will point directly to the targeted content via a hyperlink.
Any use for commercial or advertising purposes is excluded, with the exception of the provisions provided for.
This authorization does not apply to websites disseminating information of a controversial, pornographic, or xenophobic nature, or which may, to a large extent, offend the sensibilities of the general public.
LEADER SARL declines all responsibility regarding the content of sites linked to, regardless of the type of link established from or to the LEADER SARL site.
LEADER SARL reserves the right to object to its establishment.
Rate Terms and Conditions
Cancellation or modification by the client:
1. The client is reminded that, in accordance with Article L. 221-28 of the French Consumer Code, they do not have the right of withdrawal provided for in Article L. 221-18 of the Consumer Code.
2. The sales conditions of the booked rate specify the terms and conditions for cancellation and/or modification of the reservation.
3. Reservations with prepayment cannot be modified and/or cancelled. The sums paid in advance, which are non-refundable deposits, will not be reimbursed. In this case, this is mentioned in the rate's sales conditions.
4. When the sales conditions of the booked rate allow it:
- the reservation can be cancelled directly on the Site or via Mobile Services through the "View or cancel your reservation" section;
- the reservation can be modified directly with the hotel, whose telephone contact details are specified on the reservation confirmation sent by email.
5. In the event of an early departure by the client, the full agreed price will be charged. In the case of a prepaid reservation, no refund will be granted for this reason.
6. Unless expressly stated otherwise, the client must vacate the room by 12:00 PM on the day the reservation ends. Failure to do so will result in an additional night being charged.
7. All reservations are personal and may not be transferred to a third party under any circumstances, whether free of charge, for a fee, or for commercial purposes.
For any complaints regarding a hotel reservation, the hotel team is at your disposal
To write to us:
Postal address: La Toubana Hotel & Spa - Route de Sainte-Anne, 97180 Sainte-Anne Guadeloupe, France
Email: info@toubana.com