

1. Commitment to the protection of privacy
Personal data protection laws change as of May 25, 2018 in the European Union.
In this context, we are updating our Privacy Policy and Terms of Use. Here, we draw your attention to your right to the personal data that we collect and use. You can therefore, at any time, decide to modify or delete the information you share with us.
Personal data (e.g. email, name...) is information collected on our site, in hotels in the Leader Hotels group or transmitted by our external service providers (booking engines, etc.) that allows you to be identified as a natural person.
This personal data protection policy is part of the general conditions that govern our hotel services. By accepting our terms and conditions, you expressly accept the provisions of this personal data protection policy and in particular in accordance with the General Data Protection Regulation (RGPD).
Our partners and/or subcontractors are currently: Hertz, D-Edge, PayPal, i-Planet, Travelport, NP6, Assurever.
We may change this privacy policy from time to time. Therefore, we invite you to consult this page regularly.
2. What personal data is collected?
By browsing our Site, participating in one of our games or arriving at one of the hotels in our hotel chain, you may be required to provide us with personal data directly.
On our Site, mandatory information is indicated by an asterisk because it is essential to the processing of your request. The other information is intended to get to know you better and to offer you adapted services and/or products. They are optional.
In particular, we collect and process your name, first name, email address, email address, address, telephone number, credit card number, IP address, connection data and navigation data. Some data is collected automatically as a result of your actions on the Site.
Via our partners, in particular by booking a hotel room, a hotel + flight stay or by following us on the various social networks, you are also likely to provide various personal data. In this case, we invite you to consult the privacy policy of each of these partners.
Sensitive transactions (bank details, etc.) are transmitted in a secure mode by encryption and authentication algorithms. These secure transactions are identifiable by the presence of a closed padlock in most browsers.
More specifically, it is specified that for payment purposes, bank details are collected and may be kept by our payment service providers.
However, we do not control all the risks associated with the functioning of the Internet and draw the attention of Internet users to the existence of possible risks inherent in its use and operation.
The sending of our emailings or newsletters is currently subcontracted with the company NP6 We invite you to consult their privacy policy.
3. What do we do with your personal data?
By subscribing to our newsletter, you agree to benefit from our best commercial offers for travel to the islands under the name of Des Hotels & Des Îles or that of one of the hotels in our hotel chain.
You are therefore likely to receive:
- Our best deals of the week
- A special offer for your birthday
- Flash sales
- Invitations to participate in competitions offering stays to win
- Offers for thematic stays such as honeymoons, golf trips, family stays...
- Offers for stays concerning a destination...
Personal data collected directly is in no way sold or shared or loaned to other companies outside of Des Hôtels & Des Iles and the hotels in the hotel chain. On each of our emailings, you can unsubscribe by clicking on the link at the bottom of them.
Data from persons under the age of 18 can only be provided to us by an adult. Please ensure that your children do not give us any personal data without your permission. In the event that such transmission takes place, you can contact us to have this information deleted.
4. Retention of your personal data
We keep your personal data only for the period necessary for the purposes set out here or in accordance with what is provided for by law No. 2018-493 of 20 June 2018 relating to the protection of personal data.
5. Security and confidentiality of your personal data
We are committed to taking the necessary measures to ensure the confidentiality of data and to avoid its disclosure to unauthorized third parties. In the event of a transfer of data to authorized third parties, we take appropriate measures to ensure that the transfer is shared securely.
6. Sharing your personal data
Your personal data collected by our services may be transmitted to our subcontractors and service providers, located in and outside the European Union, whom we use in the context of the management of your account, the execution of your orders and the provision of the services offered via the site.
7. Your rights to your personal data and contacts
We want you to be in control of how we use your personal data. So you can:
Ask us for a copy of the personal information we hold about you;
Inform us of any changes to your personal data, or ask us to change any personal data we have about you;
In certain situations, ask us to erase, block, or limit the processing of personal data that we hold about you, or to object to particular ways in which we use your personal data.
In certain situations, you can also ask us to send the personal data you have provided to us to a third party.
When we use your personal data pursuant to your consent, you have the right, at any time, to withdraw this agreement according to the laws in force. In addition, when processing your personal data for a legitimate interest or in the public interest, you can object to our use of your personal data at any time subject to applicable laws.
All the rights listed above can be exercised, by justifying your identity by any means:
Upon simple written request, you have the right to access and rectify information concerning you. For any request concerning your rights, please send:
- an email to the email address: info@deshotelsetdesiles.com or
- by postal mail sent to the following address:
Société Leader SARL under the commercial name Des Hôtels & Des Îles
Personal data processing
120 rue La Boétie — 75008 Paris — France
We will handle your request in accordance with applicable law.
In case of difficulty, you can also file a complaint with the CNIL, via its website www.cnil.fr or by mail to the following address:
CNIL — 3 place de Fontenoy — TSA 80715 — 75334 Paris Cedex 07.
Exercising your rights is gratuitous, except for any costs associated with mailing or assistance from a third party.
8. Information on the device BLOCTEL
As provided for in article L.223-2 of the Consumer Code: The customer has the right to subscribe to the list of opposition to telephone canvassing available via the following link: www.bloctel.gouv.fr/ managed by Opposetel under a public service delegation.