FAQS

 

THE ANSWERS TO YOUR QUESTIONS

Yes. Thanks to its numerous spaces (living room, dressing room, terrace, pool), the Master Suite is perfectly designed for extended stays in absolute comfort.

Yes. Thanks to its numerous spaces (living room, dressing room, terrace, pool), the Master Suite is perfectly designed for extended stays in absolute comfort.

Our 5-star hotel is ideally located by the sea in the town of Sainte-Anne, in the south of Grande-Terre. Easily accessible, the property is just 2 km from the Sainte-Anne town center and 20 km from Pôle Caraïbes International Airport (PTP). Overlooking the ocean, our estate offers a breathtaking panoramic view of the Caribbean Sea and the island of Marie-Galante.

For a bespoke stay in the Caribbean, our luxury establishment offers a selection of prestigious accommodations: 31 charming bungalows, 12 spacious suites, and 3 high-end independent villas. Depending on your preferences, choose between a breathtaking sea view, an immersion in our lush tropical garden, or the absolute luxury of a private pool.

Discover our accommodations →

Absolutely. La Toubana Hotel & Spa is a premier destination for a family getaway in the Caribbean. Our spacious suites, as well as several of our bungalows, are specially designed to comfortably accommodate families. To ensure a relaxing vacation with young children, cribs and personalized services are available upon request at the front desk.

We are happy to welcome your four-legged companions during your vacation in Sainte-Anne. Small dogs weighing up to 5 kg are allowed in our hotel for a supplement of €50 for the duration of your stay.

When staying at La Toubana Hotel & Spa, you enjoy exceptional facilities for relaxation: a magnificent infinity pool overlooking the ocean, a private beach, and the exclusive Spa by Sisley. For your comfort, the hotel also provides a fitness center , 2 restaurants with Creole and international influences, a panoramic bar, as well as high-speed Wi-Fi and free parking.

To ensure you get the best guaranteed rates for your vacation in Sainte-Anne, we invite you to book your accommodation directly online on our official website toubana.com.
For any bespoke requests or personalized assistance, our reservation team is also at your disposal by phone or email.

To ensure your accommodation is ready for your arrival, check-in begins at 4:00 PM. Check-out for your room, suite, or villa is at 11:00 AM.
To help with your travel arrangements to or from Pôle Caraïbes Airport, early check-in or late check-out options may be available (subject to availability and an additional fee).

For an unforgettable culinary experience overlooking the Caribbean Sea, our luxury establishment in Sainte-Anne offers two dining venues with distinct atmospheres:

• Le Grand Bleu: Our main restaurant, overlooking the ocean, invites you to discover refined gastronomy blending authentic Creole cuisine with international flavors. It welcomes you for breakfast (served as a generous buffet) and dinner.
• toubana la plage: Our beach restaurant and bar, the perfect place to enjoy a lunch "with your toes in the sand" or sip refreshing drinks by the crystal-clear waters.

‍Discover our restaurant and bar menus

We would be delighted to welcome you. Whether you are vacationing in the Caribbean or a resident of Guadeloupe, our restaurants are open to you. However, to ensure the highest level of service at our resort, access for non-hotel guests is by prior reservation only.

Book on the restaurant page Le Grand Bleu

Absolutely. Our Chef and his team will tailor their offerings to your needs, ensuring your meals under the Caribbean sun are a pure delight.
Vegetarian dishes, gluten-free options, and menus catering to other specific dietary requirements are available upon request when placing your order or making your reservation.

For a moment of escape, join us at the le bar de la mer.
Ideally located on our expansive panoramic terrace, right next to our famous infinity pool, it offers a breathtaking view of the ocean. Our team of bartenders welcomes you daily from 10 a.m. to 10 p.m., serving gourmet tapas and signature tropical cocktails, perfect for admiring the Guadeloupean sunset.

Immerse yourself in a world of luxury and absolute relaxation in the heart of the Caribbean.
Our Spa by Sisley offers a complete and refined menu: relaxing massages, bespoke facials, innovative anti-aging rituals, and exclusive wellness experiences. Each treatment is performed by our expert practitioners, who rely on the exceptional products and international reputation of the Sisley Paris brand.

Discover our treatments and massages

Absolutely. Whether you are a resident of Guadeloupe, visiting Sainte-Anne, or staying elsewhere in the Caribbean, our 5-star spa is open to non-guests.
To ensure a serene experience and personalized care, access to our treatment rooms is by appointment only.

To plan your moment of relaxation at our luxury establishment, you can book your treatment by contacting our dedicated concierge service, by email or by phone.
If you are already staying with us at La Toubana Hotel & Spa, you can also arrange your treatments directly on-site with our team to enhance your vacation under the Caribbean sun.

To ensure you have an unforgettable and stress-free vacation in Guadeloupe, our concierge team is at your complete disposal.
We offer a wide range of personalized services: organizing your airport transfers, car rentals to explore the island, bespoke Caribbean excursions, guided tours of iconic sites, babysitting services for families, and booking your beauty and wellness appointments.

‍Discover our bespoke services

Absolutely. To make your arrival in the Caribbean sun as easy as possible, our concierge service can arrange private, secure transfers from Pôle Caraïbes International Airport (PTP) to La Toubana Hotel & Spa upon request. For a seamless and stress-free experience the moment you land, we highly recommend booking this personalized service before your arrival on the island.

Yes, our concierge organizes visits to emblematic distilleries in Guadeloupe to Discover the secrets of making local rum. Enjoy guided tastings and cultural excursions combining heritage and craftsmanship.

Organize your visit to the distilleries

The hotel is located in Sainte-Anne, 20 km from Maryse Condé International Airport and 15 km from Pointe-à-Pitre. Perched above the bay, it offers exceptional panoramic views of the Caribbean Sea and nearby islands.

Yes, La Toubana Hotel & Spa is the first 5-star hotel in Guadeloupe, offering an exclusive setting combining comfort, elegance and Creole authenticity.

The hotel has a private beach, an infinity pool, two restaurants, a bar, a Sisley spa, a fitness room, and concierge services. Guests also benefit from free Wi-Fi and on-site parking.

Yes, the hotel offers family-friendly accommodations, spacious suites and villas, and dedicated services such as childcare upon request.

• An exceptional location in Sainte-Anne with breathtaking sea views
• The comfort of a 5-star establishment in Guadeloupe
• A Sisley spa for a unique wellness stay
• Villas and suites with private pools
• Refined gastronomy with Creole and international influences

La Villa Ura (4 bedrooms) is ideal for a stay in Guadeloupe in complete privacy. With her private pool, its comfortable spaces and its view of the Caribbean Sea, it combines tranquility and 5-star services. A perfect choice for a villa rental in Sainte-Anne with family or friends.

La Villa Ayati (3 bedrooms) embodies the exclusive luxury in Guadeloupe. Sa spectacular ocean view, its refined decoration and its private pool make it a unique setting for a upscale stay in Sainte-Anne. The ideal choice for travelers looking for elegance and serenity.

With its 4 spacious rooms, the Villa Idika is perfect for a friendly stay in Guadeloupe. Its large terrace, its private pool and its warm atmosphere invite you to share. The ideal option for a 5 star villa rental in Guadeloupe with friends or family.

‍

La Panoramic Suite, unique in Guadeloupe, offers a spectacular terrace with breathtaking views of the ocean and nearby islands. Alliant comfort, elegance and a limitless horizon, it embodies the exception signed by La Toubana Hotel & Spa for an unforgettable stay.

The suites seduce by their large spaces and their elegance. They are designed to comfortably accommodate families or travelers looking for more comfort. Some have a patio, a private pool or a breathtaking view of the sea, guaranteeing a stay combining luxury, serenity and practicality.

With its 116 m², the Classic Sea View Suite is ideal for those looking for space and comfort. It has a living room with equipped kitchen, a bedroom with king-size bed and dressing room, as well as a private terrace overlooking the ocean. A perfect choice for a stay as a couple or as a family, combining elegance and Caribbean authenticity.

The suites at La Toubana seduce with their spacious layouts and their soothing atmosphere. They are designed to welcome travelers looking for superior comfort, with bright spaces that invite relaxation and a view of the Caribbean horizon.

More spacious with 134 m², the Sea View Patio Suite combines modernity and privacy. Its main asset: a furnished outdoor patio and a covered terrace to enjoy relaxing moments in front of the sea. With two bedrooms (including one with twin beds), an equipped living room and an upstairs balcony, it is ideal for families or couples looking for more space and comfort.

Choosing a suite means enjoying a stay outstanding in Guadeloupe, where every detail is designed for your well-being. Between modernity and Caribbean charm, they combine discreet luxury, spacious living areas, and exceptional panoramas.

La Master Sea View Suite is the most exclusive in this category with 161 m² And a private pool. It offers large volumes, an elegant living room with equipped kitchen, two bedrooms including a master suite with dressing room, and a panoramic terrace. It is the perfect choice for a upscale stay in Guadeloupe, combining privacy, elegance and 5-star services.

Les bungalows offer an authentic and intimate experience. Their warm atmosphere and independence make them an ideal choice for couples looking for peace and quiet.

With its 50 m² And his king-size bed, the Partial Sea View Bungalow is ideal for a stay combining comfort and authenticity. Its private terrace opens onto the tropical gardens with a glimpse of the sea, perfect for enjoying the Caribbean atmosphere in peace and quiet.

Les independent bungalows by La Toubana, spacious and bright, are nestled in the heart of a tropical garden for a stay in complete privacy.

Spacious and bright, the Sea View Bungalow (50 m²) offers a direct view of the ocean from its private terrace. It is the perfect choice for those who want to wake up in front of the turquoise waters of the Caribbean, in an elegant and relaxing atmosphere.

‍

Les independent bungalows by La Toubana, spacious and bright, are nestled in the heart of a tropical garden for a stay in complete privacy.

Each bungalow is a independent unit, offering space, comfort and a unique immersion in the lush vegetation of Guadeloupe.

With its 70 m², the Junior Suite Bungalow combines space and comfort. Equipped with a king-size bed and a convertible sofa, it can accommodate families or couples looking for privacy. Its terrace open to the vegetation and the sea makes it a privileged place for a stay full of serenity.

Les Ti Kaz Bungalows embody Caribbean refinement. Totally independent and with their private pool, they combine privacy and comfort. They are perfect for those who want an upscale stay while enjoying an exceptional tropical setting.

Nestled in the heart of tropical vegetation, the Ti Kaz Garden View Bungalows (50 m²) offer privacy and serenity. With their private pool and their king-size bed, they are perfect for recharging your batteries as a couple in a peaceful atmosphere.

The Ti Kaz Bungalows offer a unique experience: real independent cocoons with private pool, where privacy and serenity combine with tropical charm. They are designed for a stay upstanding in Guadeloupe, between modern comfort and Caribbean softness.

Les Ti Kaz Sea View Bungalows (50 m²) combine privacy and panoramic views. Their private pool and their terrace offer an exclusive setting with a magnificent view of the turquoise waters of the Caribbean, ideal for a romantic stay.

Combining Creole refinement and contemporary comfort, the Ti Kaz Bungalows are completely independent and equipped with a private pool. Perfect for a relaxing stay, they allow you to enjoy an exceptional tropical setting while benefiting from services. 5 stars hotel.

Spacious (70 m²), the Ti Kaz Junior Suites Garden View have a living room with sofa bed And of a private pool. Their flexible configuration makes them an ideal choice for couples who want more space or for families looking for an upscale stay in the heart of nature.

The villas are nestled in a privileged setting, in Sainte-Anne in Guadeloupe, offering both calm, privacy and proximity to the hotel's infrastructures. They all offer breathtaking views of the Caribbean Sea.

Les Villas in La Toubana combine the luxury of a private stay with the elegance of a 5-star hotel. Spacious and refined, they offer a private pool And a spectacular ocean view, in a peaceful environment in Sainte-Anne.

Designed to combine independence and high-end comfort, the villas in La Toubana have large living spaces and a exceptional opening onto the Caribbean Sea. A unique setting for an exclusive stay in Guadeloupe.

The three villas in La Toubana offer a unique experience: the independence and privacy of a luxury villa in Guadeloupe with a private pool, while benefiting from the hotel's 5-star services. Depending on your desires, enjoy the best of both worlds: a stay in complete freedom in your refined villa, or access to the restaurants, the Sisley Spa, the private beach and the hotel's fitness room.

Our dedicated concierge service is at your disposal to organize a private chef in villa, a massage in the privacy of your accommodation or even tailor-made excursions.

Choose one Villa in La Toubana Hotel & Spa, it is to enjoy a exclusive stay in total privacy, with private pool and breathtaking views of the Caribbean Sea. At the same time, you benefit from all the services of the 5-star hotel: restaurants, Sisley spa, private beach and dedicated concierge for tailor-made experiences.

Les Villas in La Toubana combine the freedom of a stay in a luxury villa in Guadeloupe and the privileges of a 5 star hotel. Between conviviality and refinement, they offer a private pool, spacious spaces and access to all services: wellness at the spa, gastronomy, sports activities or personalized excursions with the help of our concierge.

Villa Ura (4 bedrooms) and Villa Idika (4 bedrooms) are ideal for large families or stays with friends. They offer spacious spaces, a private pool and all the comforts of a 5-star hotel.

Villa Ayati (3 bedrooms) is the most exclusive, with spectacular ocean views, a refined ambiance and a private pool. It embodies high-end luxury in Guadeloupe.

Yes, each of our villas — Ura, Ayati and Idika — is equipped with a private pool, offering privacy, comfort and relaxation facing the Caribbean Sea.

Absolutely! By staying in our villas, you benefit from all the 5-star services of La Toubana Hotel & Spa: restaurants, spa, private beach, fitness room and tailor-made concierge.

The villas are nestled in a privileged setting, in Sainte-Anne in Guadeloupe, offering both calm, privacy and proximity to the hotel's infrastructures. They all offer breathtaking views of the Caribbean Sea.

Les villas represent the ultimate luxury experience at La Toubana Hotel & Spa. Spacious and modern, they have several bedrooms, a private pool and large living areas, ideal for stays with family or friends. They also offer total privacy and spectacular ocean views, while benefiting from the hotel's 5-star services.

Yes, each of our villas — Ura, Ayati and Idika — is equipped with a private pool, offering privacy, comfort and relaxation facing the Caribbean Sea.

Absolutely! By staying in our villas, you benefit from all the 5-star services of La Toubana Hotel & Spa: restaurants, spa, private beach, fitness room and tailor-made concierge.

The villas are nestled in a privileged setting, in Sainte-Anne in Guadeloupe, offering both calm, privacy and proximity to the hotel's infrastructures. They all offer breathtaking views of the Caribbean Sea.

Yes, to make getting around the island of Guadeloupe easier, La Toubana Hotel & Spa provides secure parking for all guests. This parking service is completely free throughout your stay.

Absolutely. To help you make the most of your time under the Guadeloupe sun, we provide a complimentary secure luggage storage service. This allows you to fully enjoy our private beach, pool, or restaurants from the moment you arrive until the final hours before your return flight from Pôle Caraïbes airport.

Yes, you can modify your stay in Guadeloupe.
When you made your booking, a secure 4-digit code was sent to you in your confirmation email. This allows you to adjust your reservation independently and directly online.
If you need assistance, our on-site team is available to help via email at reservation@toubana.com or by phone: + 590 590 88 25 57.

If you would like to adjust your guest details for your stay (adding a person or making specific requests for your accommodation in Sainte-Anne), please contact our reservations team directly.
For a prompt response, please email us at reservation@toubana.com or call us at: + 590 590 88 25 57.

The “Non-Refundable” offer is our best rate for enjoying our 5-star hotel in Guadeloupe at a reduced price. In exchange for this exclusive discount, the booking cannot be modified, cancelled, or refunded once confirmed.
We highly recommend choosing this offer if your vacation dates in the Caribbean are set and your flight tickets are already confirmed.

The bungalows are independent units measuring between 50 and 70 m², nestled in the heart of the tropical garden to offer privacy and comfort.
The suites offer much larger spaces, from 116 to 161 m², including separate living rooms and equipped kitchens, making them ideal for travelers seeking superior comfort or shared living spaces.

Several accommodation categories at the hotel feature a private pool:

• The three independent villas (Ura, Idika, and Ayati).
• The Master Sea View Suite.
• The "Ti Kaz" range bungalows (Ti Kaz Garden View Bungalow, Ti Kaz Sea View Bungalow, and Ti Kaz Junior Suite Bungalow).

For family stays, the hotel offers several suitable options:

• The Villas : Featuring 3 to 4 bedrooms, they are perfect for large families in need of spacious accommodations.
• The Suites : Particularly the Patio Suite (with its two bedrooms, one of which has twin beds) or the Classic Suite, which offer ample space and fully equipped kitchens.

Our bungalows vary in size, view, and amenities:

• Sea View and Partial Sea View Bungalows (50 m²) : Available with a direct Sea View, a Partial Sea View, or a Garden View.
• Alcove Sea View and Partial Sea View Bungalows (50m2)
• Ti Kaz Bungalows (50 m²) : Unique accommodations featuring a private pool (available with Sea View or Garden View).
• Junior Suite Bungalows (70 m²) : More spacious accommodations including a lounge area, available in a Partial Sea View version or a "Ti Kaz" version with a private pool.

The hotel offers several types of suites with distinct features:

• The Panoramic Suite : Distinguished by a spectacular terrace offering an unobstructed view of the ocean and the surrounding islands.
• The Classic Suite (116 m²): Includes a bedroom with a king-size bed, a living room with an equipped kitchen, and a sea-view terrace.
• The Patio Suite (134 m²): Features two bedrooms, a living room, as well as a furnished outdoor patio and a covered terrace.
• The Master Suite (161 m²): The most spacious accommodation in this category, including two bedrooms (one of which is a master suite), large interior spaces, and a private pool.

Yes, having a vehicle is ideal for discovering the wonders of Grande-Terre and Basse-Terre. Our team can assist you with your car rental, which can be delivered either upon your arrival at the airport or directly to our complimentary parking lot at our property in Sainte-Anne, depending on your preference.

Yes, our concierge service organizes bespoke excursions to help you discover the Guadeloupe archipelago. The team handles the planning of your travel and activities, whether it's a catamaran trip to les Saintes, a visit to Marie-Galante, or exploring La Désirade. We manage all logistics directly to make organizing your Caribbean getaway effortless.

Yes, the hotel can host weddings. We offer three modular rooms that can accommodate up to 80 guests. Personalized services are available to suit the needs of every event. You can request a quote directly from our team.

Request a quote

From the hotel in Sainte-Anne, you can arrange trips to discover the various islands of the Guadeloupe archipelago, including les Saintes, Marie-Galante, and La Désirade. Available activities also include hiking at la Soufrière volcano, aqua hiking or canyoning excursions, sea trips in the Caribbean, and various cultural tours.

Plan your excursion

Yes, the property offers 3 high-end villas for rent in Sainte-Anne. Each villa features its own private pool and offers an optimal level of comfort, ensuring total privacy as well as an exceptional view of the Caribbean Sea.

Discover our villas

Yes, the hotel can host professional events in Sainte-Anne. The property regularly hosts seminars, incentive trips, executive meetings, team-building activities, and various corporate events in a Caribbean setting that is both elegant and exotic.

Request a quote

The Alcove Sea View Bungalow can accommodate 2 adults and 1 child under 12 years old. It features a specially designed alcove with an extra bed dedicated to the child, allowing everyone to enjoy their own sleeping space.

The Partial Sea View Alcove Bungalow can accommodate 2 adults and 1 child under 12 years old. A furnished alcove with an extra bed provides the child with their own sleeping area, while preserving the space of the main bedroom.

Yes, activities suitable for all ages are available for families staying at the hotel. Options include adventure parks, easy hiking trails, specific family excursions, and various water sports.

These accommodations are perfectly suited for family vacations or groups of friends visiting Guadeloupe.
The villas offer spacious living areas and are fully equipped to comfortably accommodate several guests.

Capacity varies depending on the selected venue (beach, le bar de la mer, indoor lounges). The layout can be tailored to your event format (cocktail reception, seated dinner, etc.). For exact capacities based on your specific plans, please contact our events team at: evenement@toubana.com

The capacity ranges from 10 to 110 people. This number adjusts based on the space privatized within the hotel and the desired configuration for the event (theater, U-shape, classroom, or cocktail format).

The alcove provides a dedicated sleeping area for a child, without the need for an extra bed in the main bedroom. Parents can enjoy all the comfort and space of their room while benefiting from accommodation perfectly suited for a family of three, complete with a sea view.

This category is perfectly suited for families traveling with a child under 12. Thanks to the alcove and its dedicated bed, there is no need for an extra bed to clutter the main room, ensuring comfort and space throughout your stay, all while enjoying a partial sea view.

Yes, our concierge service handles the planning and organization of excursions to the Cousteau Reserve. This protected natural site in Guadeloupe is renowned for scuba diving and snorkeling, offering the chance to explore exceptional marine life.

Plan your excursion

Yes, booking a villa grants you access to all the 5-star services offered by the hotel.
Guests enjoy full amenities, including daily housekeeping, room service, and priority access to the estate's facilities, such as the spa, the restaurants and the concierge.

Yes, it is possible to host a secular ceremony at the hotel. Available spaces include the beach or the hotel's tropical gardens, providing a Caribbean setting for your union.

La Toubana Hotel & Spa offers several flexible spaces for businesses: the Marie-Galante Room, the Petite Terre Room, and the les Saintes Room.
Events can also be hosted on the terrace of le bar de la mer or within the le grand bleurestaurant.
Other areas can be custom-configured to meet the specific requirements of your seminar.

The Guadeloupe archipelago offers a wide range of options for both adults and children, including adventure parks, accessible hiking trails, boat excursions, and cultural tours. Exploring neighboring islands, such as les Saintes or Marie-Galante, is also highly recommended for families.
The hotel concierge is available to assist guests in creating a bespoke itinerary tailored to the entire family

Discover our excursions

Our catering service offers several formats: plated dinners, buffets, or cocktail receptions. Menus are tailored to your needs and include Creole specialties, local dishes, or international cuisine.
Customized menus are also available to accommodate specific dietary requirements and allergies.
The chef creates proposals based on your preferences and budget.

Dining options depend on the selected package.
The "Day Delegate" package includes coffee breaks and lunch.
The "Residential Seminar" package includes hotel accommodation, breakfasts, breaks, as well as lunches and dinners.
Cocktail receptions or gala dinners can also be arranged upon request.

The hotel can provide a dessert or wedding cake prepared on-site by our team. You are also welcome to use an outside pastry chef.
The style, flavors, and number of servings must be determined in advance with our events team.

Yes, all meeting rooms at the hotel are fully equipped to meet professional needs. They include a video projector with a screen or an HD television, a flipchart, a sound system, and high-speed Wi-Fi. Additional technical equipment can be rented upon request to ensure your presentations run smoothly.

We recommend booking as early as possible, especially for events scheduled during peak season or on public holidays.
To confirm your date, a formal booking is required, which includes signing a contract and paying a deposit.

Yes, our events team organizes bespoke private parties and corporate dinners in Guadeloupe. The team coordinates all services according to your company's specifications, including catering, venue decoration, musical entertainment, and various activities.

The cost of the event depends on several criteria: the number of guests, the space reserved, catering choices, decoration, and any additional services (musical entertainment, lighting, accommodation).
A personalized quote is provided upon request based on the specific details of your project.

A personalized quote is available upon request. The hotel's Events team assists professionals from the initial design to the final execution of their corporate project.
To request a quote, please contact our team via email at: evenement@toubana.com

Yes, guests can stay on-site.
La Toubana Hotel & Spa offers bungalows, suites, and villas. Depending on availability, preferential rates for groups and wedding-related stays may be applied.