FAQSFAQS

FAQS
 
THE ANSWERS TO YOUR QUESTIONS

A question?
We have the answer.

Before, during or after your stay, some questions may arise. Here we have gathered the answers to the most frequently asked questions about the hotel, accommodations, services, catering or even the spa. Browse by category to easily find the information you need.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

The villas are nestled in a privileged setting, in Sainte-Anne in Guadeloupe, offering both calm, privacy and proximity to the hotel's infrastructures. They all offer breathtaking views of the Caribbean Sea.

Villa - dedicated page

Absolutely! By staying in our villas, you benefit from all the 5-star services of La Toubana Hotel & Spa: restaurants, spa, private beach, fitness room and tailor-made concierge.

Villa - dedicated page

Yes, each of our villas — Ura, Ayati and Idika — is equipped with a private pool, offering privacy, comfort and relaxation facing the Caribbean Sea.

Villa - dedicated page

Les villas represent the ultimate luxury experience at La Toubana Hotel & Spa. Spacious and modern, they have several bedrooms, a private pool and large living areas, ideal for stays with family or friends. They also offer total privacy and spectacular ocean views, while benefiting from the hotel's 5-star services.

Villa - dedicated page

The villas are nestled in a privileged setting, in Sainte-Anne in Guadeloupe, offering both calm, privacy and proximity to the hotel's infrastructures. They all offer breathtaking views of the Caribbean Sea.

Villa - dedicated page

Absolutely! By staying in our villas, you benefit from all the 5-star services of La Toubana Hotel & Spa: restaurants, spa, private beach, fitness room and tailor-made concierge.

Villa - dedicated page

Yes, each of our villas — Ura, Ayati and Idika — is equipped with a private pool, offering privacy, comfort and relaxation facing the Caribbean Sea.

Villa - dedicated page

Villa Ayati (3 bedrooms) is the most exclusive, with spectacular ocean views, a refined ambiance and a private pool. It embodies high-end luxury in Guadeloupe.

Villa - dedicated page

Villa Ura (4 bedrooms) and Villa Idika (4 bedrooms) are ideal for large families or stays with friends. They offer spacious spaces, a private pool and all the comforts of a 5-star hotel.

Villa - dedicated page

Les Villas in La Toubana combine the freedom of a stay in a luxury villa in Guadeloupe and the privileges of a 5 star hotel. Between conviviality and refinement, they offer a private pool, spacious spaces and access to all services: wellness at the spa, gastronomy, sports activities or personalized excursions with the help of our concierge.

Villa - dedicated page

Choose one Villa in La Toubana Hotel & Spa, it is to enjoy a exclusive stay in total privacy, with private pool and breathtaking views of the Caribbean Sea. At the same time, you benefit from all the services of the 5-star hotel: restaurants, Sisley spa, private beach and dedicated concierge for tailor-made experiences.

Villa - dedicated page

The three villas in La Toubana offer a unique experience: the independence and privacy of a luxury villa in Guadeloupe with a private pool, while benefiting from the hotel's 5-star services. Depending on your desires, enjoy the best of both worlds: a stay in complete freedom in your refined villa, or access to the restaurants, the Sisley Spa, the private beach and the hotel's fitness room.

Our dedicated concierge service is at your disposal to organize a private chef in villa, a massage in the privacy of your accommodation or even tailor-made excursions.

Villa - dedicated page

Designed to combine independence and high-end comfort, the villas in La Toubana have large living spaces and a exceptional opening onto the Caribbean Sea. A unique setting for an exclusive stay in Guadeloupe.

Villa - dedicated page

Les Villas in La Toubana combine the luxury of a private stay with the elegance of a 5-star hotel. Spacious and refined, they offer a private pool And a spectacular ocean view, in a peaceful environment in Sainte-Anne.

Villa - dedicated page

The villas are nestled in a privileged setting, in Sainte-Anne in Guadeloupe, offering both calm, privacy and proximity to the hotel's infrastructures. They all offer breathtaking views of the Caribbean Sea.

Villa - dedicated page

Spacious (70 m²), the Ti Kaz Junior Suites Garden View have a living room with sofa bed And of a private pool. Their flexible configuration makes them an ideal choice for couples who want more space or for families looking for an upscale stay in the heart of nature.

Ti Kaz Junior Suite Garden View Bungalow

Combining Creole refinement and contemporary comfort, the Ti Kaz Bungalows are completely independent and equipped with a private pool. Perfect for a relaxing stay, they allow you to enjoy an exceptional tropical setting while benefiting from services. 5 stars hotel.

Ti Kaz Junior Suite Garden View Bungalow

Les Ti Kaz Sea View Bungalows (50 m²) combine privacy and panoramic views. Their private pool and their terrace offer an exclusive setting with a magnificent view of the turquoise waters of the Caribbean, ideal for a romantic stay.

Ti Kaz Sea View Bungalow - Dedicated page

The Ti Kaz Bungalows offer a unique experience: real independent cocoons with private pool, where privacy and serenity combine with tropical charm. They are designed for a stay upstanding in Guadeloupe, between modern comfort and Caribbean softness.

Ti Kaz Sea View Bungalow - Dedicated page

Nestled in the heart of tropical vegetation, the Ti Kaz Garden View Bungalows (50 m²) offer privacy and serenity. With their private pool and their king-size bed, they are perfect for recharging your batteries as a couple in a peaceful atmosphere.

Ti Kaz Garden Bungalow - Dedicated page

Les Ti Kaz Bungalows embody Caribbean refinement. Totally independent and with their private pool, they combine privacy and comfort. They are perfect for those who want an upscale stay while enjoying an exceptional tropical setting.

Ti Kaz Garden Bungalow - Dedicated page

With its 70 m², the Junior Suite Bungalow combines space and comfort. Equipped with a king-size bed and a convertible sofa, it can accommodate families or couples looking for privacy. Its terrace open to the vegetation and the sea makes it a privileged place for a stay full of serenity.

Partial Sea Junior Suite Bungalow

Each bungalow is a independent unit, offering space, comfort and a unique immersion in the lush vegetation of Guadeloupe.

Partial Sea Junior Suite Bungalow

Les independent bungalows by La Toubana, spacious and bright, are nestled in the heart of a tropical garden for a stay in complete privacy.

Sea view bungalow - dedicated page

Spacious and bright, the Sea View Bungalow (50 m²) offers a direct view of the ocean from its private terrace. It is the perfect choice for those who want to wake up in front of the turquoise waters of the Caribbean, in an elegant and relaxing atmosphere.

Les independent bungalows by La Toubana, spacious and bright, are nestled in the heart of a tropical garden for a stay in complete privacy.

Sea view bungalow - dedicated page

With its 50 m² And his king-size bed, the Partial Sea View Bungalow is ideal for a stay combining comfort and authenticity. Its private terrace opens onto the tropical gardens with a glimpse of the sea, perfect for enjoying the Caribbean atmosphere in peace and quiet.

Bungalow with partial sea view - dedicated page

Les bungalows offer an authentic and intimate experience. Their warm atmosphere and independence make them an ideal choice for couples looking for peace and quiet.

Bungalow with partial sea view - dedicated page

La Master Sea View Suite is the most exclusive in this category with 161 m² And a private pool. It offers large volumes, an elegant living room with equipped kitchen, two bedrooms including a master suite with dressing room, and a panoramic terrace. It is the perfect choice for a upscale stay in Guadeloupe, combining privacy, elegance and 5-star services.

Master suite - dedicated page

Choosing a suite means enjoying a stay upstanding in Guadeloupe, where every detail is designed for your well-being. Between modernity and Caribbean charm, they combine discreet luxury, spacious spaces and exceptional panoramas.

Master suite - dedicated page

More spacious with 134 m², the Sea View Patio Suite combines modernity and privacy. Its main asset: a furnished outdoor patio and a covered terrace to enjoy relaxing moments in front of the sea. With two bedrooms (including one with twin beds), an equipped living room and an upstairs balcony, it is ideal for families or couples looking for more space and comfort.

Patio suite - dedicated page

The suites at La Toubana seduce with their generous volumes and their soothing atmosphere. They are designed to welcome travelers looking for superior comfort, with bright spaces that invite relaxation and a view of the Caribbean horizon.

Patio suite - dedicated page

With its 116 m², the Classic Sea View Suite is ideal for those looking for space and comfort. It has a living room with equipped kitchen, a bedroom with king-size bed and dressing room, as well as a private terrace overlooking the ocean. A perfect choice for a stay as a couple or as a family, combining elegance and Caribbean authenticity.

Classic suite - dedicated page

Les suites seduce by their large spaces and their elegance. They are designed to comfortably accommodate families or travelers looking for more comfort. Some have a patio, a private pool or a breathtaking view of the sea, guaranteeing a stay combining luxury, serenity and practicality.

Classic suite - dedicated page

La Panoramic Suite, unique in Guadeloupe, offers a spectacular terrace with breathtaking views of the ocean and nearby islands. Alliant comfort, elegance and a limitless horizon, it embodies the exception signed by La Toubana Hotel & Spa for an unforgettable stay.

Panoramic suite - dedicated page

With its 4 spacious rooms, the Villa Idika is perfect for a friendly stay in Guadeloupe. Its large terrace, its private pool and its warm atmosphere invite you to share. The ideal option for a 5 star villa rental in Guadeloupe with friends or family.

Villa - dedicated page

La Villa Ayati (3 bedrooms) embodies the exclusive luxury in Guadeloupe. Sa spectacular ocean view, its refined decoration and its private pool make it a unique setting for a upscale stay in Sainte-Anne. The ideal choice for travelers looking for elegance and serenity.

Villa - dedicated page

La Villa Ura (4 bedrooms) is ideal for a stay in Guadeloupe in complete privacy. With her private pool, its comfortable spaces and its view of the Caribbean Sea, it combines tranquility and 5-star services. A perfect choice for a villa rental in Sainte-Anne with family or friends.

  • An exceptional location in Sainte-Anne with breathtaking sea views
  • The comfort of a 5-star establishment in Guadeloupe
  • A Sisley spa for a unique wellness stay
  • Villas and suites with private pools
  • Refined gastronomy with Creole and international influences
The hotel - dedicated page

Yes, the hotel offers family-friendly accommodations, spacious suites and villas, and dedicated services such as childcare upon request.

The hotel - dedicated page

The hotel has a private beach, an infinity pool, two restaurants, a bar, a Sisley spa, a fitness room, and concierge services. Guests also benefit from free Wi-Fi and on-site parking.

The hotel - dedicated page

Yes, La Toubana Hotel & Spa is the first 5-star hotel in Guadeloupe, offering an exclusive setting combining comfort, elegance and Creole authenticity.

The hotel - dedicated page

The hotel is located in Sainte-Anne, 20 km from Maryse Condé International Airport and 15 km from Pointe-à-Pitre. Perched above the bay, it offers exceptional panoramic views of the Caribbean Sea and nearby islands.

The hotel - dedicated page

Yes, we offer 3 high-end villas with private pools, offering comfort, privacy and exceptional views of the Caribbean Sea.

Discover our villas

VILLA RENTALS

Yes, our villas benefit from all the hotel's 5-star services : daily cleaning, room service, access to the spa, restaurants and concierge.

VILLA RENTALS

Perfect for stays with family or friends, our villas can accommodate several people in a spacious and fully equipped setting.

VILLA RENTALS

Yes, our concierge organizes visits to emblematic distilleries in Guadeloupe to Discover the secrets of making local rum. Enjoy guided tastings and cultural excursions combining heritage and craftsmanship.

Organize your visit to the distilleries

Guadeloupe offers many activities for young and old: adventure parks, accessible hikes, boat trips, cultural visits and discoveries of islands such as Les Saintes or Marie-Galante. Our concierge helps you create a tailor-made program for the whole family.

EXCURSIONS & DISCOVERY OF GUADELOUPE

Yes, our concierge organizes excursions to the Cousteau Reserve, an essential site for diving and snorkeling, in order to Discover the exceptional seabed of Guadeloupe.

Organize your excursion

EXCURSIONS & DISCOVERY OF GUADELOUPE

Yes, adventure parks, accessible hikes, family excursions and water activities adapted to all ages.

EXCURSIONS & DISCOVERY OF GUADELOUPE

Discover the archipelago of the islands of Guadeloupe, Les Saintes, Les Saintes, Marie-Galante, La Désirade, hiking to the La Soufrière volcano, aqua hiking or canyoning, sea trips and cultural visits.

Organize your excursion

EXCURSIONS & DISCOVERY OF GUADELOUPE

Yes, we offer 3 modular rooms (up to 80 people) and personalized services for weddings, meetings and private events.

Request a quote

WEDDINGS & EVENTS

Yes, our concierge organizes your private transfers from Maryse Condé Airport.

Concierge

Airport transfers, car rentals, tailor-made excursions, guided tours, childcare, beauty appointments and much more.

Discover our services

Concierge

By contacting our concierge by email or phone, or directly during your stay.

SPA

Yes, our treatments are open to external customers upon reservation.

SPA

Relaxing massages, facial treatments, anti-aging rituals and wellness experiences, carried out by our expert practitioners with exceptional products.

Discover our treatments and massages

SPA

The Bar de la Mer, located on the panoramic terrace near the pool, offers tapas and tropical cocktails every day from 10 am to 10 pm.

Restaurant & Bar

Yes, vegetarian, gluten-free and other diet menus available on request.

Restaurant & Bar

Yes, upon prior reservation.

Restaurant & Bar

Le Grand Bleu: Creole and international cuisine (buffet breakfast, lunch, dinner).
Toubana La Plage: beach food and bar (lunch & drinks).

Discover our restaurant and bar menus

Restaurant & Bar

Check-in from 16:00 and check-out at 11:00 Early check-in and late check-out possible depending on availability.

Bookings

Book online at Toubana.com to benefit from the best rates, or contact our reservation department by telephone or email.

Bookings

Infinity pool, equipped beach, Sisley spa with sauna, steam room, jacuzzi, fitness room, 2 restaurants, panoramic bar, free wifi and parking.

THE HOTEL

Small dogs (up to 5 kg) are accepted, with a supplement of €50 per stay.

THE HOTEL

Yes, our suites and some bungalows welcome families. Baby cots and dedicated services are available upon request.

THE HOTEL

We offer 31 bungalows, 12 suites and 3 high-end villas, with sea view, garden or private pool, for a personalized stay according to your desires.

Discover our accommodations →

THE HOTEL

Our 5-star hotel is located on the seafront in Sainte-Anne, 2 km from the village and 20 km from the Pôle Caraïbes international airport, offering panoramic views of the ocean and Marie-Galante.

THE HOTEL

Yes. Thanks to its numerous spaces (living room, dressing room, terrace, pool), the Master Suite is perfectly designed for extended stays in absolute comfort.

Rooms

Yes. Thanks to its numerous spaces (living room, dressing room, terrace, pool), the Master Suite is perfectly designed for extended stays in absolute comfort.

Rooms

Yes. Thanks to its numerous spaces (living room, dressing room, terrace, pool), the Master Suite is perfectly designed for extended stays in absolute comfort.

Arrival & Departure

Yes. Thanks to its numerous spaces (living room, dressing room, terrace, pool), the Master Suite is perfectly designed for extended stays in absolute comfort.

Arrival & Departure

you did not find
the answer to your question?

If you require additional information, or if you have a question that is not covered here, feel free to contact us directly.